Privacy Statement
Highfields Panel & Paint (referred to in this Policy as Highfields Panel & Paint, we or us) recognises the importance of protecting the privacy of personal information provided to us during the course of our business.
This policy describes in general terms how we will collect, hold, use and disclose your personal information, and how to contact us if you have any questions or concerns.
1. The kinds of personal information we collect
We only collect and hold personal information that is reasonably necessary for our business functions.
The types of personal information we collect about you, and our use of that information, depends on your dealings with us. Generally, this personal information may include:
- contact details (e.g. your name, residential address, telephone number, and email address);
- information about your dealings with us (including any enquiries you submit by email or through our website); and
- financial information (e.g. bank account details for invoicing and payment purposes).
2. How we collect personal information
We collect personal information directly from you, where reasonable and practicable to do so. We will generally collect personal information from you in person, by telephone or email, or if you submit an enquiry online.
If you provide us with information about a third party, you warrant that the third party consents to us collecting and using their personal information in accordance with this Policy.
3. How we use and disclose personal information
By providing us with your personal information, you consent to us using and disclosing your personal information for the following purposes:
- responding to enquiries and providing you with information you have requested;
- providing you with marketing and promotional information about us;
- conducting general business and management functions;
- obtaining your feedback on our services;
- any related purposes that you would reasonably expect and other purposes required or authorised by law; and
- for recruitment purposes (where you are a job applicant).
You also consent to receiving information from us (e.g. by post, e-mail and/or SMS) for the above purposes.
4. Security of your personal information
We take reasonable steps to securely store your personal information to ensure it is protected from unauthorised access, loss, misuse or unauthorised access, disclosure, interference or modification. We safeguard your personal information through physical, electronic and other procedural protection.
5. Our website
Our website may use cookies. We do not use the information stored in those cookies to collect information about you, or to track your individual use of the website. Our website may contain links to other websites. We are not responsible for the privacy practices or the use and protection of your personal information on those websites.
6. Changes to our Privacy Policy
This Policy is current as at January 2024. We reserve the right to amend, modify or replace this Policy at any time.
7. Contact us
If you have any questions or comments about privacy, please contact us via the details provided below. We will endeavour to provide you with a response as quickly as possible.
Location: Shed 3/1 Darian Street, Highfields, QLD, Australia, Queensland
Phone: +61 7 4596 3354
Email: highfieldspanel@bigpond.com
WEBSITE TERMS OF USE
Set out below are the terms and conditions for use of our website, and any enquiries or requests for services that you may make via our website.
1. Disclaimer
We seek to keep information on this website up to date, but we do not make any representation or warranty as to the accuracy, reliability, currency or fitness-for-purpose of any information provided on our website. All information on this website is provided on an “as is” and “as available” basis.
2. Third party products and links
Our website may contain links to other websites. We are not responsible for the content or availability of those other websites. We do not make any representation or warranty as to the accuracy, reliability, currency or fitness-for-purpose of any information provided on any linked websites. You are responsible for verifying the accuracy of any information provided on those websites, and if you rely on any information on those websites, you do so at your own risk.
3. Copyright
The copyright in any information or materials on our website (including text, images and logos) is owned by us. You are permitted to download, display and print the information and materials on our website, for your personal, non-commercial use only.
4. Exclusion of liability
4.1 To the fullest extent permitted by law, we exclude all rights, remedies, guarantees, liability, conditions and warranties in respect of the use of our website or reliance on any information contained on our website.
4.2 We do not warrant that our website will be available uninterrupted or error free, or that our website will be free of viruses or bugs or that any defects will be corrected. If you access our website, you do so at your own risk and you are responsible for ensuring that your IT system is protected from the risk of any viruses, malicious computer code or other forms of interference.
4.3 You indemnify and release us from and against any action, claim, loss or expense arising from the use and performance of our website. This includes any special, indirect or consequential loss or damages, howsoever arising in connection with your use of our website.
5. Security
5.1 The server for this website may automatically log certain browser information, including your server address, IP address, the date and time of the visit, the websites accessed and the previous website visited by the user. This information will only be used for statistical analysis and internal business purposes, such as website administration and enhancement.
5.2 We will not capture any personal information about you through our website, unless it submitted by you via the online form. Any personal information that you submit to us through our website will be handled in accordance with our Privacy Statement which is available above.
5.3 Please note that there are inherent risks in transmitting information over the Internet. There is a possibility that this information could be accessed by a third party while in transit. Each user of this website should make their own assessment of the possible security risks to their information when deciding whether or not to use this website, and how they may decide to use this website.